Introduction

This Privacy Policy explains how Australia Diving Guide ("we," "us," or "our") collects, uses, shares, and protects information in connection with our website, mobile applications, and related services (collectively, the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us when you:

• Create an account or fill out forms on our website
• Subscribe to our newsletter or other communications
• Contact us through our contact form, email, or other means
• Participate in surveys, contests, or promotions
• Post reviews or comments on our platform

This information may include:

• Contact information (name, email address, phone number)
• Demographic information (country, city)
• Diving experience and certification details
• Payment information when purchasing services
• Communications you send to us

Information We Collect Automatically

When you access or use our Services, we may automatically collect information about you, including:

• Log Information: We collect log information about your use of our Services, including the type of browser you use, access times, pages viewed, and your IP address.
• Device Information: We collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
• Location Information: We may collect information about your precise or approximate location as determined through data such as GPS, IP address, and WiFi access points.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your interaction with our Services and other websites.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information, including confirmations and receipts
• Send administrative messages, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, promotions, and events
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience on our Services
• Comply with legal obligations

Sharing of Information

We may share the information we collect in various ways, including:

• With vendors, service providers, and consultants who need access to such information to carry out work on our behalf
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or others
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
• With your consent or at your direction

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

Data Retention

We retain the information we collect for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to resolve disputes, and to enforce our agreements.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request access to your personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information.
• Restriction: You may request that we restrict the processing of your personal information.
• Data Portability: You may request a copy of the personal information you provided to us in a structured, commonly used, and machine-readable format.
• Objection: You may object to our processing of your personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

International Data Transfers

We are based in Australia and the information we collect is governed by Australian law. If you are accessing our Services from outside Australia, please be aware that information collected through our Services may be transferred to, processed, stored, and used in Australia and other countries. Your personal information may be subject to the laws of countries other than the one in which you reside, and those laws may differ from the data protection laws in your country.

Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no Internet or email transmission is ever fully secure or error-free, so you should take special care in deciding what information you send to us.

Children's Privacy

Our Services are not directed to children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16 without verification of parental consent, we will delete that information as quickly as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a notice on our website prior to the changes becoming effective. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Australia Diving Guide
159 Flinders Lane
Melbourne VIC 3000
Australia
Email: [email protected]
Phone: +61 3 9639 1234